eFace2Face is evolving at an exciting pace. We've expanded our Development and Customer Experience teams to deliver the fastest, most reliable web-based customer engagement solution on the market. Feedback following our live demos has been positive, and we’ve developed strong relationships with our partners. Our partnership with Montreal, Quebec-based Silanis in particular helps us deliver a truly unique web-based revenue-generating tool.
We’re working with Silanis to enable businesses to complete transactions with customers simply and securely. Agents and customers can have HD video meetings, share and modify documents in real-time, upgrade to stable multipoint meetings, and, at the end, sign all necessary agreements – all in one session. Cutting the duration of the sales cycle per customer means an increased close rate, and reduced travel costs for the company as well as the customer.
We're devoted to providing a top-quality user experience. Choosing Silanis as our electronic signature partner confirms this: for the second consecutive year, the company’s Silanis e-SignLiveTM took the top position for the highest customer satisfaction rating and net promotor scores (NPS) in analyst firm G2 Crowd’s latest E-Signature Research Report.
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