Boost productivity and efficiency with
video calling, content sharing, and
electronic signature

High-quality video and audio

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A webcam and a high-speed connection are all your agents need for superior web-based live video chat, collaboration, and e-sign.

Increase the effectiveness and efficiency of your sales and service activities. High-definition video calling ensures delivery of a superior online customer experience that surpasses expectations.

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  • Crystal clear echo-free sound

    Voice-activated display keeps the focus on one speaker

  • Works with all webcams, mics, and mobile devices

    Cost-effective for you and your customers

  • Superb quality using high-speed Internet

    Provide superior customer service directly from your website

  • Live chat when audio or video unavailable

    Sell to customers without webcams or mics

e-Sign & document sharing

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Accelerate business processes with eFace2Face’s dynamic electronic signature feature.

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All signatories can sign any digital agreement sequentially, whether on the same call, different calls, or via email

Above-standard security, including identity verification, ensures safety and full compliance with industry regulations.

  • Safe archiving for up to ten years

    Zero risk of losing crucial documents

  • Automatic email delivery of signed documents

    Help customers keep records of their important papers

  • Zero out-of-order documents

    Eliminate excessive paper-related costs

  • Multiple parties can sign sequentially

    Eliminate scheduling complications and close more deals

Maximize the productivity of your video meetings with real-time document sharing

Agents can easily and securely share any content and enable customers to complete and electronically sign documents.

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  • Transfer mouse and keyboard control

    Customers can complete and sign documents swiftly and securely

  • Instant business-quality image

    Customers see an exact copy of shared content immediately.

  • Group collaboration.

    Increase the productivity of video meetings of up to 50 people

  • Ultimate security

    Sharing sessions remain private between agent and customer

Works everywhere

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Extend your online footprint across the world's most popular platforms and browsers, allowing your customers to easily connect to your agents. eFace2Face supports:

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  • Support for the most popular browsers *

    Your customers can connect to you instantly from your website

  • An instant direct connection

    At home, in the office, or on the road, eFace2Face works everywhere

  • Be where your customers want you to be

    Boost customer loyalty simply by providing extra convenience

  • Future-proof your brand

    eFace2Face is evolving together with the platforms it supports

* Customers using Internet Explorer (v. 11+) or Safari require a small plugin. Upon receiving permission, eFace2Face automatically installs this plugin.

Location-based call routing

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ZIP-based routing automatically connects customers to live agents according to agent location.

  • Provide local services and sales

    Reinforce customer trust and loyalty

  • Agent availability status

    Keep customers engaged on your site

  • Intelligent routing within your enterprise

    Eliminate complicated IVR systems

  • Invite others to join your call

    Multiparty video calling, sharing, and e-sign