A webcam and a high-speed connection are all your agents need for superior web-based live video chat, collaboration, and e-sign.
Increase the effectiveness and efficiency of your sales and service activities. High-definition video calling ensures delivery of a superior online customer experience that surpasses expectations.
Crystal clear echo-free sound
Voice-activated display keeps the focus on one speaker
Works with all webcams, mics, and mobile devices
Cost-effective for you and your customers
Superb quality using high-speed Internet
Provide superior customer service directly from your website
Live chat when audio or video unavailable
Sell to customers without webcams or mics
Accelerate business processes with eFace2Face’s dynamic electronic signature feature.
Above-standard security, including identity verification, ensures safety and full compliance with industry regulations.
Safe archiving for up to ten years
Zero risk of losing crucial documents
Automatic email delivery of signed documents
Help customers keep records of their important papers
Zero out-of-order documents
Eliminate excessive paper-related costs
Multiple parties can sign sequentially
Eliminate scheduling complications and close more deals
Agents can easily and securely share any content and enable customers to complete and electronically sign documents.
Transfer mouse and keyboard control
Customers can complete and sign documents swiftly and securely
Instant business-quality image
Customers see an exact copy of shared content immediately.
Increase the productivity of video meetings of up to 50 people
Sharing sessions remain private between agent and customer
Extend your online footprint across the world's most popular platforms and browsers, allowing your customers to easily connect to your agents. eFace2Face supports:
Support for the most popular browsers *
Your customers can connect to you instantly from your website
An instant direct connection
At home, in the office, or on the road, eFace2Face works everywhere
Be where your customers want you to be
Boost customer loyalty simply by providing extra convenience
Future-proof your brand
eFace2Face is evolving together with the platforms it supports
* Customers using Internet Explorer (v. 11+) or Safari require a small plugin. Upon receiving permission, eFace2Face automatically installs this plugin.
ZIP-based routing automatically connects customers to live agents according to agent location.
Provide local services and sales
Reinforce customer trust and loyalty
Agent availability status
Keep customers engaged on your site
Intelligent routing within your enterprise
Eliminate complicated IVR systems
Invite others to join your call
Multiparty video calling, sharing, and e-sign