Everything is Easier with Video

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Not sure where to start?
Getting up to speed fast with the Agent Application is a cinch with our easy-to-follow Video Tutorials.
You can also refer to our written User Manuals if you’d like some extra help.

Agent Application Video Tutorials

SETUP

Covers installation and launch of: TVN Server for document sharing, Google Chrome, and eFace2FaceTM Agent Application.

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Last modification: Feb/18/2016

MENU BAR

A walk-thorough of the top menu bar icons.

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Last modification: Feb/18/2016

RECEIVING A CALL

Covers how to answer a call with the Agent Application, a tour through the Call Menu, and how to share an application from the Agent desktop.

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Last modification: Feb/24/2016

CREATING A CONFERENCE

Covers how to create a conference, invite others to immediately join and includes walkthrough of conference features.

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Last modification: Feb/24/2016

SCHEDULING A CONFERENCE

Covers how to schedule a conference for a later time and/or date and invite others to join.

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Last modification: Apr/22/2016

DIRECT CALL TO CONFERENCE

Shows how to upgrade a direct call to a conference and includes application sharing and a walkthrough of conference features.

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Last modification: Feb/24/2016

eSIGN

How to create an eSign package and conduct an eSign ceremony

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Last modification: Mar/01/2016

eSIGN FROM PACKAGE

Conducting an eSign Ceremony from an existing package.

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Last modification: Feb/24/2016